LuroPlay11 s a brand owned by LuroPlay 11 Private Limited. and here in after the game and services referred as LuroPlay11 services. LuroPlay11 is a game of skill and it works on certain terms & conditions and certain rules & regulations mentioned herewith.Through LuroPlay11, along with its sub-pages, and the LuroPlay11 App, LuroPlay11 operates separate portals through which it offers games based online fantasy games. LuroPlay11 as used herein shall be construed as a collective reference to LuroPlay11 and the LuroPlay11 App.
- Usage of LuroPlay11
- By registering user with LuroPlay11 is deemed to be agreed to all the terms & conditions mentioned by the LuroPlay11 for participating in the contest.
- Certain LuroPlay11 Services being provided on LuroPlay11 may be subject to additional rules and regulations set down in that respect. To the extent that these Terms and Conditions are inconsistent with the additional conditions set down, the additional conditions shall prevail.
- LuroPlay11 may, at its sole and absolute discretion:
- Restrict, suspend, or terminate any User's access to all or any part of LuroPlay11 or LuroPlay11 Platform Services;
- Change, suspend, or discontinue all or any part of the LuroPlay11 Platform Services;
- Reject, move, or remove any material that may be submitted by a User;
- Move or remove any content that is available on LuroPlay11 Platform;
- Deactivate or delete a User's account and all related information and files on the account;
- Establish general practices and limits concerning use of LuroPlay11 Platform;
- Revise or make additions and/or deletions to the roster of players available for selection in a Contest on account of revisions to the roster of players involved in the relevant Sports Event;
- Assign its rights and liabilities to all User accounts hereunder to any entity (post such assignment intimation of such assignment shall be sent to all Users to their registered email ids)
- In the event any User breaches, or LuroPlay11 reasonably believes that such User has breached these Terms and Conditions, or has illegally or improperly used LuroPlay11 or the LuroPlay11 Services, LuroPlay11 may, at its sole and absolute discretion, and without any notice to the User, restrict, suspend or terminate such User's access to all or any part of LuroPlay11 Contests or the LuroPlay11 Platform, deactivate or delete the User's account and all related information on the account, delete any content posted by the User on LuroPlay11 and further, take technical and legal steps as it deems necessary.
- If LuroPlay11 charges its Users a platform fee in respect of any LuroPlay11 Services, LuroPlay11 shall, without delay, repay such platform fee in the event of suspension or removal of the User's account or LuroPlay11 Services on account of any negligence or deficiency on the part of LuroPlay11, but not if such suspension or removal is effected due to:
- any breach or inadequate performance by the User of any of these Terms and Conditions; or
- any circumstances beyond the reasonable control of LuroPlay11.
- Users consent to receiving communications such as announcements, administrative messages and advertisements from LuroPlay11 or any of its partners, licensors or associates.
- Intellectual Property
- LuroPlay11 includes a combination of content created by LuroPlay11, its partners, affiliates, licensors, associates and/or Users. The intellectual property rights ("Intellectual Property Rights") in all software underlying LuroPlay11 and the LuroPlay11 Platform and material published on LuroPlay11, including (but not limited to) games, Contests, software, advertisements, written content, photographs, graphics, images, illustrations, marks, logos, audio or video clippings and Flash animation, is owned by LuroPlay11, its partners, licensors and/or associates. Users may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on LuroPlay11 either in whole or in part without express written license from LuroPlay11.
- Users may request permission to use any LuroPlay11 content by writing in to LuroPlay11 Helpdesk.
- Users are solely responsible for all materials (whether publicly posted or privately transmitted) that they upload, post, e-mail, transmit, or otherwise make available on LuroPlay11 ("Users' Content"). Each User represents and warrants that he/she owns all Intellectual Property Rights in the User's Content and that no part of the User's Content infringes any third party rights. Users further confirm and undertake to not display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights of any third party on LuroPlay11. Users agree to indemnify and hold harmless LuroPlay11, its directors, employees, affiliates and assigns against all costs, damages, loss and harm including towards litigation costs and counsel fees, in respect of any third party claims that may be initiated including for infringement of Intellectual Property Rights arising out of such display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on LuroPlay11, by such User or through the User's commissions or omissions.
- Users hereby grant to LuroPlay11 and its affiliates, partners, licensors and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, and/or publish Users' Content for any of the following purposes:
- displaying Users' Content on LuroPlay11
- distributing Users' Content, either electronically or via other media, to other Users seeking to download or otherwise acquire it, and/or
- storing Users' Content in a remote database accessible by end users, for a charge.
- This license shall apply to the distribution and the storage of Users' Content in any form, medium, or technology.
- All names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on LuroPlay11(s) belonging to any person (including User), entity or third party are recognized as proprietary to the respective owners and any claims, controversy or issues against these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly addressed to the respective parties under notice to LuroPlay11.
- Third Party Sites, Services and Products
- LuroPlay11 may contain links to other Internet sites owned and operated by third parties. Users' use of each of those sites is subject to the conditions, if any, posted by the sites. LuroPlay11 does not exercise control over any Internet sites apart from LuroPlay11and cannot be held responsible for any content residing in any third-party Internet site. LuroPlay11's inclusion of third-party content or links to third-party Internet sites is not an endorsement by LuroPlay11 of such third-party Internet site.
- Users' correspondence, transactions/offers or related activities with third parties, including payment providers and verification service providers, are solely between the User and that third party. Users' correspondence, transactions and usage of the services/offers of such third party shall be subject to the terms and conditions, policies and other service terms adopted/implemented by such third party, and the User shall be solely responsible for reviewing the same prior to transacting or availing of the services/offers of such third party. User agrees that LuroPlay11 will not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions/offers with third parties. Any questions, complaints, or claims related to any third party product or service should be directed to the appropriate vendor.
- LuroPlay11 contains content that is created by LuroPlay11 as well as content provided by third parties. LuroPlay11 does not guarantee the accuracy, integrity, quality of the content provided by third parties and such content may not relied upon by the Users in utilizing the LuroPlay11 Services provided on LuroPlay11 including while participating in any of the contests hosted on LuroPlay11.
To participate in the contest every user has to be registered with LuroPlay11.. In the process of registration the user must provide the following information -
- Full Name:
- Team Name:
- Email address:
- State of Residence:
- Date of Birth:
By registering yourself you agree to provide accurate, current and complete information about yourself and also agreed to update promptly changes if any and you are also agreed to provide additional information if any required by the LuroPlay11 at any time even after registration. If it is found or suspect any information provided by you is false or incomplete or inaccurate, LuroPlay11 has discretion to deny your access to participate in the contest.
- In the event a Participant indicates, while entering an address, that he/she is a resident of either Assam, Odisha, Sikkim, Nagaland or Telangana, such Participant will not be permitted to proceed to sign up for any match in the paid version of the Contest as described below.
- User Conduct
- restricting, suspending, or terminating any User's access to all or any part of LuroPlay11 Services;
- deactivating or deleting a User's account and all related information and files on the account. Any amount remaining unused in the User's Game account or Winnings Account on the date of deactivation or deletion shall be transferred to the User's bank account on record with LuroPlay11 subject to a processing fee (if any) applicable on such transfers as set out herein; or
- refraining from awarding any prize(s) to such User.
- Users agree to provide true, accurate, current and complete information at the time of registration and at all other times (as required by LuroPlay11). Users further agree to update and keep updated their registration information.
- A User shall not register or operate more than one User account with LuroPlay11.
- Users agree to ensure that they can receive all communications from LuroPlay11 by marking e-mails or sending SMSs from LuroPlay11 as part of their "safe senders" list. LuroPlay11 shall not be held liable if any e-mail/SMS remains unread by a User as a result of such e-mail getting delivered to the User's junk or spam folder.
- Any password issued by LuroPlay11 to a User may not be revealed to anyone else. Users may not use anyone else's password. Users are responsible for maintaining the confidentiality of their accounts and passwords. Users agree to immediately notify LuroPlay11 of any unauthorized use of their passwords or accounts or any other breach of security.
- Users agree to exit/log-out of their accounts at the end of each session. LuroPlay11 shall not be responsible for any loss or damage that may result if the User fails to comply with these requirements.
- Users agree not to use cheats, exploits, automation, software, bots, hacks or any unauthorised third party software designed to modify or interfere with LuroPlay11 Services and/or LuroPlay11 experience or assist in such activity.
- Users agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying LuroPlay11 or LuroPlay11’s Services.
- Users agree that without LuroPlay11's express written consent, they shall not modify or cause to be modified any files or software that are part of LuroPlay11's Services.
- Users agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support LuroPlay11 or the LuroPlay11’s Services (each a "Server"); or (2) the enjoyment of LuroPlay11 Services by any other User or person.
- Users agree not to institute, assist or become involved in any type of attack, including without limitation to distribution of a virus, denial of service, or other attempts to disrupt LuroPlay11 Services or any other person's use or enjoyment of LuroPlay11 Services.
- Users shall not attempt to gain unauthorised access to the User accounts, Servers or networks connected to LuroPlay11 Services by any means other than the User interface provided by LuroPlay11, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that underlies or is part of LuroPlay11 Services.
- Without limiting the foregoing, Users agree not to use LuroPlay11 for any of the following:
- To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;
- To harass, stalk, threaten, or otherwise violate any legal rights of other individuals;
- To publish, post, upload, e-mail, distribute, or disseminate (collectively, "Transmit") any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content;
- To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, LuroPlay11, any software, hardware, or telecommunications equipment;
- To advertise, offer or sell any goods or services for any commercial purpose on LuroPlay11 without the express written consent of LuroPlay11;
- To download any file, recompile or disassemble or otherwise affect our products that you know or reasonably should know cannot be legally obtained in such manner;
- To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material;
- To restrict or inhibit any other user from using and enjoying any public area within our sites;
- To collect or store personal information about other Users;
- To interfere with or disrupt LuroPlay11, servers, or networks;
- To impersonate any person or entity, including, but not limited to, a representative of LuroPlay11, or falsely state or otherwise misrepresent User's affiliation with a person or entity;
- To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through LuroPlay11 or to manipulate User's presence on LuroPlay11(s);
- To take any action that imposes an unreasonably or disproportionately large load on our infrastructure;
- To engage in any illegal activities. You agree to use our bulletin board services, chat areas, news groups, forums, communities and/or message or communication facilities (collectively, the "Forums") only to send and receive messages and material that are proper and related to that particular Forum.
- If a User chooses a username that, in LuroPlay11's considered opinion is obscene, indecent, abusive or that might subject LuroPlay11 to public disparagement or scorn, LuroPlay11 reserves the right, without prior notice to the User, to change such username and intimate the User or delete such username and posts from LuroPlay11, deny such User access to LuroPlay11, or any combination of these options.
- Unauthorized access to LuroPlay11 is a breach of these Terms and Conditions, and a violation of the law. Users agree not to access LuroPlay11 by any means other than through the interface that is provided by LuroPlay11 for use in accessing LuroPlay11. Users agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our sites, except those automated means that we have approved in advance and in writing.
- Use of LuroPlay11 is subject to existing laws and legal processes. Nothing contained in these Terms and Conditions shall limit LuroPlay11's right to comply with governmental, court, and law-enforcement requests or requirements relating to Users' use of LuroPlay11.
- Users may reach out to LuroPlay11 through -
- Helpdesk if the user has any concerns with regard to a match and/or contest within Forty Eight (48) hours of winner declaration for the concerned contest.
- Persons below the age of eighteen (18) years are not allowed to participate in any of the contests, games (by whatever name called) on the LuroPlay11 Platform. The Users will have to disclose their real age at the time of getting access into the LuroPlay11 Platform.
- LuroPlay11 may not be held responsible for any content contributed by Users on the LuroPlay11.
- Conditions of Participation:
By entering a Contest, user agrees to be bound by these Terms and the decisions of LuroPlay11. Subject to the terms and conditions stipulated herein below, the Company, at its sole discretion, may disqualify any user from a Contest, refuse to award benefits or prizes and require the return of any prizes, if the user engages in unfair conduct, which the Company deems to be improper, unfair or otherwise adverse to the operation of the Contest or is in any way detrimental to other Users which includes, but is not limited to:
- Falsifying one's' own personal information (including, but not limited to, name, email address, bank account details and/or any other information or documentation as may be requested by LuroPlay11 to enter a contest and/or claim a prize/winning.;
- Engaging in any type of financial fraud or misrepresentation including unauthorized use of credit/debit instruments, payment wallet accounts etc. to enter a Contest or claim a prize. It is expressly clarified that the onus to prove otherwise shall solely lie on the user.;
- Colluding with any other user(s) or engaging in any type of syndicate play;
- Accumulating points or prizes through unauthorized methods such as automated bots, or other automated means;
- Using automated means (including but not limited to harvesting bots, robots, parser, spiders or screen scrapers) to obtain, collect or access any information on the Website or of any User for any purpose
- Any type of Cash Bonus misuse, misuse of the Invite Friends program, or misuse of any other offers or promotions;
- Tampering with the administration of a Contest or trying to in any way tamper with the computer programs or any security measure associated with a Contest;
- Obtaining other users’ information without their express consent and/or knowledge and/or spamming other users (Spamming may include but shall not be limited to send unsolicited emails to users, sending bulk emails to LuroPlay11 Users, sending unwarranted email content either to selected Users or in bulk); or
- Abusing the Website in any way (‘unparliamentary language, slang or disrespectful words’ are some of the examples of Abuse)
It is clarified that in case a User is found to be in violation of this policy, LuroPlay11 reserves its right to initiate appropriate Civil/Criminal remedies as it may be advised other than forfeiture and/or recovery of prize money if any.
- COMMUNICATION AND DISCLOSURE
- In the result of your registration with LuroPlay11 , you agree to receive certain commercial communications form LuroPlay11 regarding the contest. You are agreed and acknowledged your consent that LuroPlay11 may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation, or disclosure is reasonably necessary:
- (a) to comply with legal process;
- (c) to respond to claims that any content violates the rights of third parties;
- (d) to respond to your requests for customer service; or
- (e) to protect the rights, property, or personal safety ofLuroPlay11, its users and the public.
- Contest(s), Participation and Prizes
- As part of its services, LuroPlay11 may make available the contest(s) on the LuroPlay11 platform.
- Depending upon the circumstances of each match, the participants can edit their teams till the official match start time as declared by the officials of the Sport Event or adjusted deadline, as specified below.
- LuroPlay11 reserves the right to abandon a specific round or adjust the deadline of a round in certain specific, uncertain scenarios, which are beyond LuroPlay11’s reasonable control, including but not limited to the ones’ mentioned herein below:
- Actual match start time is before the official deadline:
- LuroPlay11 reserves the right to adjust the deadline before the official match start time.
- In cases where official match time cannot be verified by LuroPlay11 through reliable and/or publicly available sources, LuroPlay11 reserves the right to adjust the deadline to such a time.
- LuroPlay11 reserves the right to adjust the deadline before the official match start time.
- Actual match start time is before the official deadline:
- LuroPlay11 reserves the right to abandon a specific round or adjust the deadline of a round in certain specific, uncertain scenarios, which are beyond LuroPlay11’s reasonable control, including but not limited to the ones’ mentioned herein below:
- Actual match start time is after the official deadline:
LuroPlay11 reserves the right to extend the deadline or abandon the contest/game based on the circumstances such as delayed toss, interruption on account of weather, non-appearance of teams, technical/equipment glitches causing delays etc.
- LuroPlay11 shall endeavor to send communications through emails and/or SMS communication, about any such change as is contemplated in the aforementioned paragraphs to keep the User updated.
- Teams are awarded points on the basis of the real life cricketers, players performances at the end of a designated match, match or tournament of the Contest(s). The Participant(s) whose Team(s) have achieved the highest aggregate score(s) in the Contest(s) shall be declared winners ("Winners"). In certain pre-specified Contests, there may be more than one Winner and distribution of prizes to such Winners will be in increasing order of their Team's aggregate score at the end of the designated match(s) of the Contests.
- The Contest(s) across the LuroPlay11 Services shall, in addition to the Terms and Conditions, rules and regulations mentioned herein, be governed by:
- Currently, there are paid versions of the Contest(s) made available on LuroPlay11 platform. Users may participate in the Contest(s) by paying the pre-designated amount as provided on the relevant Contest page. The ‘pre-designated amount’ means and includes pre-determined platform fee for accessing LuroPlay11 services and pre-determined participant's contribution towards prize money pool. The Participant with the highest aggregate points at the end of the pre-determined match shall be eligible to win a pre-designated prize which is disbursed out of prize money pool, as stated on the relevant Contest(s) page.
- A Participant may create different Teams for participation in Contest(s) in relation to a Sport Event across the LuroPlay11 Services. However, unless LuroPlay11 specifies otherwise in relation to any Contest ("Multiple Entry Contest"), Participants acknowledge and agree that they may enter only one Team in any Contest offered in relation to a Sport Event. In case of Multiple Entry Contest(s), a Participant may enter more than one Team in a single Multiple Entry Contest. In addition, it is expressly clarified that LuroPlay11 may, from time to time, restrict the maximum number of Teams that may be created by a single User account (for each format of the contest) or which a single User account may enter in a particular Multiple Entry Contest, in each case to such number as determined by LuroPlay11 in its sole discretion.
- Participant shall pay a pre-designated amount for participating in the contest(s) being created on the LuroPlay11 platform.
In the event a Participant indicates, while entering an address, that he/she is a resident of either Assam, Odisha, Sikkim, Nagaland or Telangana, such Participant will not be permitted to proceed to sign up for the match or contest and may not participate in any paid version of the Contest(s).
- In two member and/or three member only public contests, where all participants have entered the contest with the exact same teams, including the star players in such event, contest prize money shall be equally divided amongst all participants and the amount shall be deposited in the LuroPlay11 winning account of all participants and the remaining amount shall be credited in the cash bonus account of such participants.
- In Starting Lineup Feature : Purpose of indicating a player's inclusion in final starting lineup is only to provide information and assist a user in selecting his/her team on LuroPlay11. While indicating a Player's inclusion in starting lineup is given by LuroPlay11 on the basis of information/data received through feed providers, publicly available information. Users are advised to do a thorough research of their own from official sources and/or other available sources of information. LuroPlay11, shall not take any liability, if a player earlier indicated as 'Playing' does not play or start for any reason whatsoever.
- Contest Formats
- LuroPlay11 provides contest in a single format as a public contest, where we have paid and free contests. Users can participate in a contest with other users without any restriction on participation.
- In the Public contest format of the Contest(s), LuroPlay11 may offer the contest(s) in contests comprising of 2 Participants, 3 Participants, 5 Participants, 10 Participants, 100 Participants or any other pre-designated number of Participants.
- LuroPlay11 may offer this format of the Contest(s) as a paid format and the Winner will be determinable at the end of the round. The number of Participants required to make the Contest(s) operational will be pre-specified and once the number of Participants in such Contest(s) equals the pre-specified number required for that Contest(s), such Contest(s) shall be operational. In case the number of Participants is less than the pre-specified number at the time of commencement of the round, such Contest(s) will not be operational and the participation fee paid by each Participant shall be returned to the account of such User without any charge or deduction. In certain Contests across the LuroPlay11 services, designated as "Confirmed contests", the Contest(s) shall become operational once the number of Participants in such Contest (s) equals the pre-specified number of winners to be declared in such Contest(s), even if all available Participant slots (as pre-specified in relation to the Contest(s)) remain unfilled. It is clarified that notwithstanding the activation of such Contest(s), Participants can continue to join such Contest(s) till either (i) all available Participant slots of such Contest(s) are filled or (ii) the round to which the Contest (s) relates commences, whichever is earlier. In case such Contest(s) is not operational by the time of the commencement of the round, the participation fee paid by each Participant shall be returned to the account of such User without any charge or deduction.
- Legality of Game of Skill
- Games of skill are legal, as they are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867.The Indian Supreme Court in the cases of State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153) has held that a game in which success depends predominantly upon the superior knowledge, training, attention, experience and adroitness of the player shall be classified as a game of skill.
- The Contest (s) described above (across the LuroPlay11 Services) are games of skill as success of Participants depends primarily on their superior knowledge of the games of cricket and/or football etc.,, knowledge of players' relative form, players' performance in a particular territory, conditions and/or format (such as ODIs, test cricket and Twenty20 in the cricket fantasy game), attention and dedication towards the Contest(s) and adroitness in playing the Contest(s). The Contest(s) also requires Participants to field well-balanced sides with limited resources and make substitutions at appropriate times to gain the maximum points.
- By participating in this Contest(s), each Participant acknowledges and agrees that he/she is participating in a game of skill.
- The Contest(s) are open only to persons above the age of 18 years.
- The Contest(s) are open only to persons, currently residing in India.
- LuroPlay11 may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Contest(s). Currently, individuals residing in the Indian states of Assam, Odisha, Sikkim, Nagaland or Telangana may not participate in the paid version of the Contest as the laws of these states bar persons from participating in games of skill where participants are required to pay to enter.
- Persons who wish to participate must have a valid email address.
- LuroPlay11 may on receipt of information bar a person from participation and/or withdrawing winning amounts if such person is found to be one with insider knowledge of participating teams in any given contests/match, organizing boards, leagues etc.
- Only those Participants who have successfully registered on the LuroPlay11 as well as registered prior to each match in accordance with the procedure outlined above shall be eligible to participate in the Contest and win prizes.
- Payment Terms
- In respect of any transactions entered into on the LuroPlay11 platform, including making a payment to participate in the paid versions of Contest(s), Users agree to be bound by the following payment terms:
- The payment of pre-designated amount Users make to participate in the Contest(s) is inclusive of the pre-designated platform fee for access to the LuroPlay11 Services charged by LuroPlay11 and pre-determined participant’s contribution towards prize money pool.
- Subject to these Terms and Conditions, all amounts collected from the User are held in a separate non-interest earning Escrow Account with a Trustee , which is responsible for management of user account and prize pool, until determination of the Winners and distribution of prizes. LuroPlay11 receives only its share of the platform Fees through the said Escrow Agent and has no control over the User Funds held by the Escrow Agent in a dedicated non-interest earning Escrow Account.
- The LuroPlay11 reserves the right to charge a Platform Fee, which would be specified and notified by LuroPlay11 on the Contest page, being created on LuroPlay11 platform, prior to a User's joining of such Contest. The Platform Fee (inclusive of applicable tax thereon) will be debited from the User’s account balance and LuroPlay11 shall issue an invoice for such debit to the User.
- The User may participate in a Contest wherein the User has to contribute a pre-specified contribution towards the Prize Money Pool of such Contest, which will be passed on to the Winner(s) of the Contest after the completion of the Contest as per the terms and conditions of such Contest. It is clarified that LuroPlay11 has no right or interest in this Prize Money Pool, and only acts as an intermediary engaged in collecting and distributing the Prize Money Pool in accordance with the Contest terms and conditions. The amount to be paid-in by the User towards the Prize Money Pool would also be debited from the User’s account balance maintained with the Trustee.
- Any user availing LuroPlay11 services are provided with two categories of accounts for the processing and reconciliation of payments: (i) 'Unutilized' Account, (ii) Winnings Account. It is clarified that in no instance the transfer of any amounts in the User's accounts to any other category of account held by the user or any third party account, including a bank account held by a third party:
- User's winnings in any Contest will reflect as credits to the User's Winnings Account.
- User’s remitting the amount the designated payment gateway shall be credited to User’s Unutlized Account’.
- Each time a User participates in any contest on LuroPlay11 platform, the pre-designated amount shall be debited in the User’s account. In debiting amounts from the User’s accounts towards the pre-designated amount of such user shall be debited from the User’s Unutilized Account and thereafter, any remaining amount of participation fee shall be debited from the User’s Winning Account.
- In case there is any amount remaining to be paid by the User in relation to such User’s participation in any match(s) or Contest(s), the User will be taken to the designated payment gateway to give effect to such payment. In case any amount added by the User through such payment gateway exceeds the remaining amount of the pre-designated amount, the amount in excess shall be transferred to the User’s ‘Unutilized’ Account and will be available for use in participation in any match(s) or Contest(s) or for withdrawal in accordance with these Terms and Conditions.
- Debits from the ‘Unutilized’ Account for the purpose of enabling a user’s participation in a Contest shall be made in order of the date of credit of amounts in the ‘Unutilized’ Account, and accordingly amounts credited into ‘Unutilized’ Account earlier in time shall be debited first.
- A User shall be permitted to withdraw any amounts credited into such User's 'Unutilized' Account for any reason whatsoever by contacting LuroPlay11 Customer Support. All amounts credited into a User's 'Unutilized' Account must be utilised within 335 days of credit. In case any unutilised amount lies in the 'Unutilized' Account after the completion of 335 days from the date of credit of such amount, LuroPlay11 reserves the right to forfeit such unutilised amount, without liability or obligation to pay any compensation to the User.
- Withdrawal of any amount standing to the User's credit in the Winnings Account may be made by way of a request to LuroPlay11 but shall occur automatically upon completion of 335 days from the date of credit of such amount in the User's Winnings Account. In either case, LuroPlay11 shall effect an online transfer to the User's bank account on record with LuroPlay11 within a commercially reasonable period of time. Such transfer will reflect as a debit to the User's Winnings Account. LuroPlay11 shall not charge any processing fee for the online transfer of such amount from the Winnings Account to the User's bank account on record with LuroPlay11. Users are requested to note that they will be required to provide valid photo identification and address proof documents for proof of identity and address in order for LuroPlay11 to process the withdrawal request. The name mentioned on the User's photo identification document should correspond with the name provided by the User at the time of registration on LuroPlay11, as well as the name and address existing in the records of the User's bank account as provided to LuroPlay11. In the event that no bank account has been registered by the User against such User's account with LuroPlay11, or the User has not verified his/her User account with LuroPlay11, to LuroPlay11's satisfaction and in accordance with these Terms and Conditions, LuroPlay11 shall provide such User with a notification to the User's email address as on record with LuroPlay11 at least 30 days prior to the Auto Transfer Date, and in case the User fails to register a bank account with his/her User Account and/or to verify his/her User Account by the Auto Transfer Date, LuroPlay11 shall be entitled to forfeit any amounts subject to transfer on the Auto Transfer Date. Failure to provide LuroPlay11 with a valid bank account or valid identification documents (to LuroPlay11's satisfaction) may result in forfeiture of any amounts subject to transfer in accordance with this clause.
- Further, in order to conduct promotional activities, LuroPlay11 may gratuitously issue Bonus points (Called as Cash Bonus),which is nothing but a discount to user for certain time period. Invoice will contails this as a part of discount to the User for the purpose of participation in any Contest(s) and no User shall be permitted to transfer or request the transfer of any amount in to the Cash Bonus . The usage of any points issued shall be subject to the limitations and restrictions, including without limitation, restrictions as to time within which such points must be used, as applied by LuroPlay11 and notified to the User at the time of issue of such amount. The issue of any points to the user is subject to the sole discretion of LuroPlay11 and cannot be demanded by any User as a matter of right. The issue of any such amount by LuroPlay11 on any day shall not entitle the user to demand the issuance of such amount at any subsequent period in time nor create an expectation of recurring issue of such amount by LuroPlay11 to such User. The bonus points/Cash Bonus granted to the user may be used by such User for the purpose of setting off against the contribution to prize pool in any Contest, in accordance with these Terms and Conditions. The bonus points shall not be withdraw-able or transferrable to any other account of the User, including the bank account of such User, or of any other User or person, other that as part of the winnings of a User in any Contest(s). In case the User terminates his/her account with LuroPlay11 or such account if terminated by LuroPlay11, all bonus points granted to the user shall return to LuroPlay11 and the User shall not have any right or interest on such points.
- All cash bonus credited in the User account shall be valid for a period of 14 days from the date of credit. The cash bonus shall lapse at the end of 14 days and the cash bonus amount shall not reflect in the User account
- Users agree that once they confirm a transaction on LuroPlay11, they shall be bound by and make payment for that transaction.
- The User acknowledges that subject to time taken for bank reconciliations and such other external dependencies that LuroPlay11 has on third parties, any transactions on LuroPlay11 Platform may take up to 24 hours to be processed. Any amount paid or transferred into the User's 'Unutilized' Account or Winnings Account may take up to 24 hours to reflect in the User's 'Unutilized' Account or Winnings Account balance. Similarly, the utilization of the bonus points or money debited from 'Unutilized' Account or Winnings Account may take up to 24 hours to reflect in the User's 'Unutilized' Account or Winnings Account balance. Users agree not to raise any complaint or claim against LuroPlay11 in respect of any delay, including any lost opportunity to join any Contest or match due to delay in crediting of transaction amount into any of the User's accounts
A transaction, once confirmed, is final and no cancellation is permissible.
LuroPlay11 may, in certain exceptional circumstances and at its sole and absolute discretion, refund the amount to the User after deducting applicable cancellation charges and taxes. At the time of the transaction, Users may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.
- TRANSPARENCY & Tabulation of fantasy points
- All users in selecting a fantasy team for any contests are provided with the same budget of 100 credits. All users have access to the database of players and are bound by the same rules while picking the composition of their respective teams, such as the maximum/minimum limits on the number of batsmen, bowlers, wicket-keeper and all-rounders and limits placed on the number of players that can be picked from a particular real life team.
- You can download the composition of every team in your contest before an hour for the match begin, going to My Contests tab and you will see a download button. Click on this and you will be able to view and/or save all teams in that contest. This feature allows you to keep track of your competition and never have to worry about any changes in anyone’s team!
- We ensure & took measures so that you can play on and compete with other users with full confidence.
- The scoring system used for calculating points is clearly explained and displayed on our applications. The applicable payouts for winners of each contest are clearly mentioned. Any winnings/payouts are promptly processed and credited to the User's account. Scores for each match are sourced from accurate scoring feeds provided by reputable third party service providers
LuroPlay11 may obtain the score feed and other information required for the computation and tabulation of fantasy points from third party service provider(s). In the rare event that any error in the computation or tabulation of fantasy points, selection of winners, etc., as a result of inaccuracy in or incompleteness of the feed provided by the third party service provider comes to its attention, LuroPlay11 shall use best efforts to rectify such error prior to the distribution of prizes. However, LuroPlay11 hereby clarifies that it relies on the accuracy and completeness of such third party score/statistics feeds and does not itself warrant or make any representations concerning the accuracy thereof and, in any event, shall take no responsibility for inaccuracies in computation and tabulation of fantasy points or the selection of winners as a result of any inaccurate or incomplete scores/statistics received from such third party service provider. Users and Participants agree not to make any claim or raise any complaint against LuroPlay11 in this respect.
- Selection and Verification of Winners and Conditions relating to the Prizes
- Selection of Winners
Winners will be decided on the basis of the scores of the Teams in a designated match (which may last anywhere between one day and an entire tournament) of the Contest(s). The Participant(s) owning the Team(s) with the highest aggregate score in a particular match shall be declared the Winner(s). In certain pre-specified Contests, LuroPlay11 may declare more than one Winner and distribute prizes to such Winners in increasing order of their Team's aggregate score at the end of the designated match of the Contest. The contemplated number of Winners and the prize due to each Winner in such Contest shall be as specified on the Contest page prior to the commencement of the Contest.
Participants creating Teams on behalf of any other Participant or person shall be disqualified.
In the event of a tie, the winning Participants shall be declared Winners and the prize shall be equally divided among such Participants.
LuroPlay11 shall not be liable to pay any prize if it is discovered that the Winner(s) have not abided by these Terms and Conditions, and other rules and regulations in relation to the use of the LuroPlay11, Contest, "Fantasy Rules", etc.
- Contacting Winners
Winners shall be contacted by LuroPlay11 or the third party conducting the Contest on the e-mail address provided at the time of registration. The verification process and the documents required for the collection of prize shall be detailed to the Winners at this stage. As a general practice, winners will be required to provide the following documents:
- Photocopy of the User's PAN card;
- Photocopy of a government-issued residence proof;
- User's bank account details and proof of the same.
- LuroPlay11 shall not permit a Winner to withdraw his/her prize(s)/accumulated earnings unless the above-mentioned documents have been received and verified within the time-period stipulated by LuroPlay11. The User represents and warrants that the documents provided in the course of the verification process are true copies of the original documents to which they relate.
Participants are required to provide proper and complete details at the time of registration. LuroPlay11 shall not be responsible for communications errors, commissions or omissions including those of the Participants due to which the results may not be communicated to the Winner. The list of Winners shall be posted on a separate web-page on the LuroPlay11.
- Only those Winners who successfully complete the verification process and provide the required documents within the time limit specified by https://www.luroplay.com/ shall be permitted to withdraw/receive their accumulated winnings (Min 500/- INR & Max 2, 00,000/-INR only per day). https://www.luroplay.com/ shall not entertain any claims or requests for extension of time for submission of documents.
Only those Winners who successfully complete the verification process and provide the required documents within the time limit specified by LuroPlay11 shall be permitted to withdraw/receive their accumulated winnings (or any part thereof). LuroPlay11 shall not entertain any claims or requests for extension of time for submission of documents.
LuroPlay11 shall scrutinize all documents submitted and may, at its sole and absolute discretion, disqualify any Winner from withdrawing his accumulated winnings (or any part thereof) on the following matchs:
- Determination by LuroPlay11 that any document or information submitted by the Participant is incorrect, misleading, false, fabricated, incomplete or illegible; or
- Participant does not fulfill the Eligibility Criteria specified in Clause 10 above; or
- Any other match.
- Taxes Payable
All prizes shall be subject to deduction of tax ("TDS") as per the Income Tax Act 1961. As of April 1, 2018, the TDS rate prescribed by the Government of India with respect to any prize money amount that is in excess of Rs. 10,000/- is 31.2% of the total prize money amount. In case of any revisions by the Government of India to the aforementioned rate in the future, TDS will be deducted by LuroPlay11 in accordance with the then current prescribed TDS rate. Winners will be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize money.
The decision of LuroPlay11 with respect to the awarding of prizes shall be final, binding and non-contestable.
Participants playing the paid formats of the Contest(s) confirm that they are not residents of any of the following Indian states - Assam, Odisha, Sikkim, Nagaland or Telangana. If it is found that a Participant playing the paid formats of the Contest(s) is a resident of any of the above mentioned states, LuroPlay11 shall disqualify such Participant and forfeit any prize won by such Participant. Further LuroPlay11 may, at its sole and absolute discretion, suspend or terminate such Participant's account with LuroPlay11. Any amount remaining unused in the User's Game Account or Winnings Account on the date of deactivation or deletion shall be reimbursed to the User by an online transfer to the User's bank account on record with LuroPlay11, subject to the processing fee (if any) applicable on such transfers as set out herein.
If it is found that a Participant playing the paid formats of the Contest(s) is under the age of eighteen (18), LuroPlay11 shall be entitled, at its sole and absolute discretion, to disqualify such Participant and forfeit his/her prize. Further, LuroPlay11 may, at its sole and absolute discretion, suspend or terminate such Participant's account.
To the extent permitted by law, LuroPlay11 makes no representations or warranties as to the quality, suitability or merchantability of any prizes and shall not be liable in respect of the same.
LuroPlay11 may, at its sole and absolute discretion, vary or modify the prizes being offered to winners. Participants shall not raise any claim against LuroPlay11 or question its right to modify such prizes being offered, prior to closure of the Contest.
LuroPlay11 will not bear any responsibility for the transportation or packaging of prizes to the respective winners. LuroPlay11 shall not be held liable for any loss or damage caused to any prizes at the time of such transportation.
The Winners shall bear the shipping, courier or any other delivery cost in respect of the prizes.
The Winners shall bear all transaction charges levied for delivery of cash prizes.
All prizes are non-transferable and non-refundable. Prizes cannot be exchanged / redeemed for cash or kind. No cash claims can be made in lieu of prizes in kind.
Acceptance of a prize by the Winner constitutes permission for LuroPlay11, and its affiliates to use the Winner's name, likeness, voice and comments for advertising and promotional purposes in any media worldwide for purposes of advertising and trade without any further permissions or consents and / or additional compensation whatsoever.
The Winners further undertake that they will be available for promotional purposes as planned and desired by LuroPlay11 without any charge. The exact dates remain the sole discretion of LuroPlay11. Promotional activities may include but not be limited to press events, internal meetings and ceremonies/functions.
- General Conditions
If it comes to the notice of LuroPlay11 that any governmental, statutory or regulatory compliances or approvals are required for conducting any Contest(s) or if it comes to the notice of LuroPlay11 that conduct of any such Contest(s) is prohibited, then LuroPlay11 shall withdraw and / or cancel such Contest(s) without prior notice to any Participants or winners of any Contest(s). Users agree not to make any claim in respect of such cancellation or withdrawal of the Contest or Contest it in any manner.
Employees, directors, affiliates, relatives and family members of LuroPlay11, will not be eligible to participate in any Contest(s).
- Dispute and Dispute Resolution
- The courts of competent jurisdiction at Jaipur shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the LuroPlay11 Services provided by LuroPlay11 (including the Contest(s)), the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the User(s) (including Participants) or LuroPlay11, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and questions shall be governed and construed in accordance with the laws of the Republic of India.
- In the event of any legal dispute (which may be a legal issue or question) which may arise, the party raising the dispute shall provide a written notification ("Notification") to the other party. On receipt of Notification, the parties shall first try to resolve the dispute through discussions. In the event that the parties are unable to resolve the dispute within fifteen (15) days of receipt of Notification, the dispute shall be settled by arbitration.
- The place of arbitration shall be Jaipur, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.
- The arbitration award will be final and binding on the Parties, and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise. The arbitrator shall be entitled to pass interim orders and awards, including the orders for specific performance and such orders would be enforceable in competent courts. The arbitrator shall give a reasoned award.
- Nothing contained in these Terms and Conditions shall prevent LuroPlay11 from seeking and obtaining interim or permanent equitable or injunctive relief, or any other relief available to safeguard LuroPlay11's interest prior to, during or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of LuroPlay11 to pursue any remedy for monetary damages through the arbitration described herein.
- Release and Limitations of Liability
- Users shall access the LuroPlay11 Services provided on LuroPlay11 voluntarily and at their own risk. LuroPlay11 shall, under no circumstances be held responsible or liable on account of any loss or damage sustained (including but not limited to any accident, injury, death, loss of property) by Users or any other person or entity during the course of access to the LuroPlay11 Services (including participation in the Contest(s)) or as a result of acceptance of any prize.
- By entering the contests and accessing the LuroPlay11 Services provided therein, Users hereby release and agree to indemnify LuroPlay11, and/ or any of its directors, employees, partners, associates and licensors, from and against all liability, cost, loss or expense arising out their access to the LuroPlay11 Services including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission on their part, or otherwise.
- LuroPlay11 accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself or third parties in relation to the prizes.
- Users shall be solely responsible for any consequences which may arise due to their access of LuroPlay11 Services by conducting an illegal act or due to non-conformity with these Terms and Conditions and other rules and regulations in relation to LuroPlay11 Services, including provision of incorrect address or other personal details. Users also undertake to indemnify LuroPlay11 and their respective officers, directors, employees and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis for any loss/damage suffered by LuroPlay11 on account of such act on the part of the Users.
- Users shall indemnify, defend, and hold LuroPlay11 harmless from any third party/entity/organization claims arising from or related to such User's engagement with the LuroPlay11 or participation in any Contest. In no event shall LuroPlay11 be liable to any User for acts or omissions arising out of or related to User's engagement with the LuroPlay11 or his/her participation in any Contest(s).
- In consideration of LuroPlay11 allowing Users to access the LuroPlay11 Services, to the maximum extent permitted by law, the Users waive and release each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against LuroPlay11, its respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) arising out of the provision of LuroPlay11 Services or related to the Contests or the prizes of the Contests.
- To the extent permitted under law, neither LuroPlay11 nor its parent/holding company, subsidiaries, affiliates, directors, officers, professional advisors, employees shall be responsible for the deletion, failure to store, the mis-delivery, or untimely delivery of any information or material.
- To the extent permitted under law, LuroPlay11 shall not be responsible for any harm resulting from downloading or accessing any information or material, the quality of servers, games, products, LuroPlay11 services or sites, cancellation of competition and prizes. LuroPlay11 disclaims any responsibility for, and if a User pays for access to one of LuroPlay11's Services the User will not be entitled to a refund as a result of, any inaccessibility that is caused by LuroPlay11's maintenance on the servers or the technology that underlies our sites, failures of LuroPlay11's service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control. In addition, LuroPlay11 does not provide any warranty as to the content on the LuroPlay11(s). LuroPlay11(s) content is distributed on an "as is, as available" basis.
- Any material accessed, downloaded or otherwise obtained through LuroPlay11 is done at the User's discretion, competence, acceptance and risk, and the User will be solely responsible for any potential damage to User's computer system or loss of data that results from a User's download of any such material.
- LuroPlay11 shall make best endeavours to ensure that the LuroPlay11(s) is error-free and secure, however, neither LuroPlay11 nor any of its partners, licensors or associates makes any warranty that:
- the LuroPlay11(s) will meet Users' requirements,
- LuroPlay11(s) will be uninterrupted, timely, secure, or error free
- the results that may be obtained from the use of LuroPlay11(s) will be accurate or reliable; and
- the quality of any products, LuroPlay11 Services, information, or other material that Users purchase or obtain through LuroPlay11com(s) will meet Users' expectations.
- In case LuroPlay11 discovers any error, including any error in the determination of Winners or in the transfer of amounts to a User's account, LuroPlay11 reserves the right (exercisable at its discretion) to rectify the error in such manner as it deems fit, including through a set-off of the erroneous payment from amounts due to the User or deduction from the User's account of the amount of erroneous payment. In case of exercise of remedies in accordance with this clause, LuroPlay11 agrees to notify the User of the error and of the exercise of the remedy(ies) to rectify the same.
- To the extent permitted under law, neither LuroPlay11 nor its partners, licensors or associates shall be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use our sites, even if we have been advised of the possibility of such damages.
- Any LuroPlay11 Services, events or Contest(s) being hosted or provided, or intended to be hosted on LuroPlay11 platform and requiring specific permission or authority from any statutory authority or any state or the central government, or the board of directors shall be deemed cancelled or terminated, if such permission or authority is either not obtained or denied either before or after the availability of the relevant LuroPlay11 Services, events or Contest(s) are hosted or provided.
- To the extent permitted under law, in the event of suspension or closure of any Services, events or Contests, Users (including Participants) shall not be entitled to make any demands, claims, on any nature whatsoever.
- Standard Terms and Conditions of Promotions
These standard terms and conditions of promotions (“Standard Terms”) supplement the terms of promotions undertaken on the LuroPlay11 website and which reference these Standard Terms (each a “Promotion”):
- The Promotions are only open to users in India. Participation in the Promotions by proxy is not permitted.
- Participation in the Promotions is voluntary.
- Participation in one Promotion does not guarantee that such user will be eligible to participate in another Promotion.
- A user may participate in a Promotion and avail of each Promotion only through one account. An existing user of LuroPlay11 shall not register a new account or operate more than one user account with LuroPlay11 or participate in a Promotion by registering a new account.
- Users intending to participate in a Promotion may be required to verify their mobile number and other account details in accordance with the Promotion Terms for such Promotion.
- Persons intending to participate in a Promotion, who have listed their phone numbers on the National Do Not Call Registry (“NDNC Registry”), shall de-register themselves from the NDNC Registry till the completion of such Promotion (including the delivery of Bonus Amount (if any) or the free-entry (if any) under such Promotion). Such persons agree not to make any claim or raise any complaint whatsoever against LuroPlay11 in this respect. Please note that persons intending to participate in a Promotion who have not de-registered themselves from the NDNC Registry shall also have no right to make any claim or raise any complaints against LuroPlay11 if they do or do not receive any call or SMS with respect to their participation and all other matters pertaining to a Promotion.
- LuroPlay11 may, at its sole and absolute discretion, disqualify any user from a Promotion if such user engages in or it is found that such user has engaged in any illegal, unlawful or improper conduct (with regard to any of the Promotions or otherwise).
- The Bonus Amount (if any) deposited into the user’s account can be used to join cash contests and contests on LuroPlay11. However, the Bonus Amount (if any) cannot be: (i) used to join 2-member contests; or (ii) withdrawn or transferred to any other cash balance account held by you with LuroPlay11 or to any third party account or to any bank/payment instrument account. THE BONUS AMOUNT (IF ANY) SHALL EXPIRE AND BE WITHOUT EFFECT AT THE END OF FOURTEEN DAYS FROM THE DATE OF CREDIT OF THE BONUS AMOUNT (IF ANY).
- The deposit of the Bonus Amount (if applicable) or the grant of the free-entry (if any) shall be at the sole discretion of LuroPlay11 and shall be subject to the user’s compliance with these Standard Terms and the applicable Promotion Terms. LuroPlay11 may substitute or change the Bonus Amount(if any) or free-entry (if any) offered under a Promotion at any time without notice. Users may not substitute Bonus Amount (if any) or free-entry (if any) for other items or exchange for cash.
- LuroPlay11 reserves the right to withhold or forfeit the benefits of a Promotion (including a free-entry or Bonus Amount due to a participant or any prizes/winnings earned by the participant by using such benefits) in the event that it determines or reasonably believes that the participating user has violated these Standard Terms, the applicable Promotion Terms or the terms and conditions of the LuroPlay11 fantasy game(s).
- Mere participation in a Promotion does not entitle the participant to receive any free-entry or Bonus Amount(s) indicated as a prize under such Promotion.
- The decision of LuroPlay11 will be final and binding with respect to Promotions, and the prizes therein and no correspondence, objection, complaints, etc. will be entertained in this regard.
- Each Promotion cannot be clubbed with any other contest/offer/promotion that are running simultaneously and organised or conducted by LuroPlay11.
- LuroPlay11 reserves the right to change/modify/or withdraw any of the Promotions and/or change these Standard Terms and/or the Promotion Terms without any prior notice of the same at its sole discretion.
- LuroPlay11 does not make any commitment, express or implied, to respond to any feedback, suggestions and, or, queries of the participants of the Promotions.
- Notwithstanding anything contained herein, the aggregate liability of LuroPlay11 to a participating user in relation to any Promotion for any reason whatsoever shall not exceed Rs. 50.
- The Promotions shall be governed by the laws of the Republic of India, and any disputes or disagreements in respect of this Promotion shall be subject to the exclusive jurisdiction of the courts of Mumbai.
- Standard Terms and Conditions of "Invite Friends" program.
The LuroPlay11 Invite Friends Program lets you invite friends to join LuroPlay11 ("Program"). In the event that you and your referred friend meet the criteria and complete all the steps specified in these terms, you and your friend can earn a Cash Bonus from LuroPlay11 of upto Rs. 100 ("Bonus Amount"), which Bonus Amount will be redeemable to join cash contests and contests through the LuroPlay11’s mobile application for iOS and/or Android mobile devices ("LuroPlay11 Application"). To participate in the Program, please note our terms and conditions ("Terms") in this respect, as they govern your participation in the Program:
- Eligibility – All users who: (i) have an account registered with LuroPlay11's fantasy gaming platform ("Platform") which account has been verified by LuroPlay11; and (ii) are eligible to participate in the pay-to play LuroPlay11 fantasy cricket, games (as per the LuroPlay11's terms and conditions); and (iii) have downloaded and installed the LuroPlay11 Application on their respective mobile devices, will be eligible to participate in the Program. Participation in the Program by proxy is not permitted.
- Participation in the Program is voluntary. A user shall not register or operate more than one user account with LuroPlay11 and shall not participate in the Program with more than one user account with LuroPlay11.
- By participating in the Program, you agree to and accept these Terms.
- For the purpose of participation in the Program, you are required to have the LuroPlay11 Application downloaded and installed on your mobile device. Through the LuroPlay11 Application, you will be provided with a unique link or code, which can be shared by you ("Inviter") with friends (each an "Invitee") for the purpose of inviting such friends to create and register an account with LuroPlay11 and download the LuroPlay11 Application. On receiving the link or code from the Inviter, the Invitee may either: (i) Click on the link, consequent to which such Invitee will be directed to a registration page and will be provided the option to register an account with LuroPlay11 and download and install the LuroPlay11 Application on his/her device; or (ii) download and install the LuroPlay11 Application on his/her device independently, register for a LuroPlay11 account through the LuroPlay11 Application and enter the unique code shared by the Inviter where prompted in the LuroPlay11 Application.
- The Inviter and the Invitee will be eligible to earn the Bonus Amount subject to (amongst other terms specified in these Terms): (i) the Invitee not being an existing user of LuroPlay11; and (ii) the Inviter and Invitee being eligible to participate in the pay-to play LuroPlay11 fantasy game; and (iii) the Invitee successfully registering for an account with LuroPlay11 through the unique link or by using the unique code shared by the Inviter; and (iv) the Inviter and Invitee agreeing to the license agreement for the LuroPlay11 Application and downloading and installing the LuroPlay11 Application as available for the Inviter’s and Invitee’s respective mobile devices; and (v) the Inviter and Invitee verifying the Inviter’s and the Invitee’s respective mobile number as provided at the time of registration within thirty (30) days from the date on which Invitee registers for an account with LuroPlay11 ("Verification Period"). For the purposes of these Terms, an 'existing user of LuroPlay11' shall mean a user who presently operates an account with the Platform or operated an account with the Platform at any point of time.
- An Invitee who is an existing user of LuroPlay11 is not permitted to register a new account with the Platform for the purpose of availing of the Bonus Amount. LuroPlay11 will determine in its sole discretion whether an Invitee is an existing user of LuroPlay11 or not and take appropriate action.
- The verification of an Inviter/Invitee shall be completed at the time of first withdrawal by the Inviter/Invitee from the Inviter’s/Invitee's 'Your Winnings' account or 'Your Deposits' account with the Platform. An Inviter/Invitee may voluntarily seek verification of the Inviter/Invitee by clicking on the 'Verify Now' tab of the Account Balance page of the Inviter/Invitee's account with the Platform. In the event that the Invitee opts to register for a LuroPlay11 account through the LuroPlay11 Application, the Invitee can verify his/her contact information at the time of registration.
- The Invitee will be eligible to earn a Bonus of Rs.100 (“Invitee Bonus”) upon a) successful verification of the Invitee’s mobile number. b) Provided that the Invitee completes the step mentioned in a) above within the Verification Period, the applicable Invitee Bonus shall be credited to the Invitee's Cash Bonus Account with the Platform, within fifteen (15) days of completion of successful verification of the Invitee’s mobile number. In the event that the Invitee fails to verify the Invitee's mobile number within the Verification Period or omits to provide documents requested for such verification, the Invitee shall not receive the applicable Invitee Bonus specified above due to the Invitee for completing such verification process.
- Inviter Bonus a) In order for an Inviter to be eligible to earn the Bonus Amount due to him/her ("Inviter Bonus"), the Inviter must also download and install the LuroPlay11 Application on his/her mobile device verify his/her mobile number and email address prior to the completion of the Verification Period. b) The credit of the Inviter Bonus is contingent on the Invitee's participation in cash contests on the Platform. For every Rs. 1 spent by the Invitee to join cash contests on the Platform, the Inviter will be eligible to earn a bonus amount of Rs. 0.50 subject to a maximum of Rs. 100. As an example, in the event that the invitee uses Rs. 100 from his Cash Bonus Account or Unutilized Account to join a cash contest or contest through a LuroPlay11 Application, the Inviter shall be eligible to receive Rs. 50 as Inviter Bonus upon the successful completion of such contest or contest, provided that the Inviter has successfully completed the requisite steps detailed in a) above that make him/her eligible to receive such amount. c) Subject to the provisions of a) and b) above, the applicable Inviter Bonus earned by the Inviter shall be credited to the Inviter's Cash Bonus Account within fifteen (15) days of the completion of the cash contest or contest in which Invitee has used the Invitee Bonus or within fifteen (15) days of the Inviter completing the relevant step verification process, as the case may be. In the event that the Inviter fails to complete any of the verification steps within the Verification Period or omits to provide documents requested for such verification, the Inviter shall not be eligible to earn the applicable Inviter Bonus. d) It is clarified that the Inviter will be eligible to receive the Inviter Bonus with respect to any contests or contests only in the event the winners are declared for such contests or contests only. In the event that the entry fee paid by the Invitee is refunded to the Invitee with respect to any cash contest or contest, for any reason, the Inviter shall not be eligible to receive any Inviter Bonus for such contest or contest.
- The Bonus Amounts credited to the Inviter/Invitee can be used by the Inviter/Invitee to join cash contests and contests offered by LuroPlay11 through the Platform. No part of the Bonus Amount may be used to join private contests or be withdrawn or transferred to any other cash balance account held by the Inviter/Invitee with LuroPlay11 or to any third party account or to any bank/payment instrument account. THE BONUS AMOUNT SHALL EXPIRE AND BE WITHOUT EFFECT AT THE END OF FOURTEEN DAYS FROM THE DATE OF CREDIT OF THE BONUS AMOUNT.
- The deposit of the Bonus Amount shall be at the sole discretion of LuroPlay11 and shall be subject to the Inviter’s/Invitee’s compliance with these Terms. LuroPlay11 may substitute or change the Bonus Amount offered under the Program at any time without notice. An Inviter/Invitee may not substitute the amount of Bonus Amount or substitute offering for other items or exchange for cash.
- LuroPlay11 reserves the right to:
- withhold the deposit of the Bonus Amount; and/or
- forfeit any deposited Bonus Amount to an Inviter/Invitee or any prizes/winnings earned by the participant by using such Bonus Amount; and/or
- deactivate the accounts of the Inviter/Invitee, in the event that it determines or reasonably believes that such Inviter/Invitee has violated these Terms or the terms and conditions of the LuroPlay11 fantasy games.
- Mere participation in the Program does not entitle the Inviter/Invitee to receive any Bonus Amount.
- LuroPlay11 may, at its sole and absolute discretion, disqualify any Inviter/Invitee if such Inviter/Invitee engages in or it is found that such Inviter/Invitee has engaged in any illegal, unlawful or improper conduct (with regard to the Program or otherwise).
- The decision of LuroPlay11 will be final and binding with regard to the Program, and the deposit of the Bonus Amount and no correspondence, objection, complaints, etc. will be entertained in this regard.
- This Program cannot be clubbed with any other contests/promotions/programs that are running simultaneously and organised or conducted by LuroPlay11.
- LuroPlay11 reserves the right to change/modify/or withdraw the Program and/or change these terms and conditions without any prior notice of the same at its sole discretion.
- The Terms and Conditions, as applicable to the LuroPlay11's fantasy games and services, will apply to and govern the Program.
- LuroPlay11 does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the participants (Inviter/Invitee) of the Program.
- Notwithstanding anything contained herein, the aggregate liability of LuroPlay11 to a participating Inviter/Invitee in relation to the Program for any reason whatsoever shall not exceed Rs.100.
- LuroPlay11 may be required under certain legislations, to notify User(s) of certain events. User(s) hereby acknowledge and consent that such notices will be effective upon LuroPlay11 posting them on the LuroPlay11 or delivering them to the User through the email address provided by the User at the time of registration. User(s) may update their email address by logging into their account on the LuroPlay11. If they do not provide LuroPlay11 with accurate information, LuroPlay11 cannot be held liable for failure to notify the User.
- LuroPlay11 shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to any failure to perform due to unforeseen circumstances or cause beyond LuroPlay11's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials or any cancellation of any cricket/football/basketball/kabaddi match to which a Contest relates. In such circumstances, LuroPlay11 shall also be entitled to cancel any related Contest(s) and to process an appropriate refund for all Participants.
- LuroPlay11's failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
- Users agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the LuroPlay11 or these Terms must be filed within thirty (30) days of such claim or cause of action arising or be forever barred.
- These Terms and Conditions, including all terms, conditions, and policies that are incorporated herein by reference, constitute the entire agreement between the User(s) and Sporta Technologies Private Limited and govern your use of the LuroPlay11, superseding any prior agreements that any User may have with Sporta Technologies Private Limited.
- If any part of these Terms and Conditions is determined to be indefinite, invalid, or otherwise unenforceable, the rest of these Terms and Conditions shall continue in full force.
- LuroPlay11 reserves the right to moderate, restrict or ban the use of the LuroPlay11, specifically to any User, or generally, in accordance with LuroPlay11's policy/policies from time to time, at its sole and absolute discretion and without any notice.
- LuroPlay11 reserves the right to update the team poistion of Battlegame players if players in the duo & squad found guilty or joined without permission. Room Admin and password of battlegame cannot be shared with anyone.
- LuroPlay11 may, at its sole and absolute discretion, permanently close or temporarily suspend any LuroPlay11 Services (including any Contest(s)).
- LuroPlay11 may from time to time conduct/organize, promotions/offers on the platform. Any two or more promotions cannot be clubbed together with any other promotions that are running simultaneously on the LuroPlay11 platform. Also, promotions/offers cannot be clubbed with Cash Bonus available with any user.
Users agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the or these Terms must be filed within Fifteen (15) days of such claim or cause of action arising or be forever barred.
- These Terms and Conditions, including all terms, conditions, and policies that are incorporated herein by reference, constitutes the entire agreement between the User(s) and Luro Play 11 Pvt Ltd., and govern your use of the LuroPlay11, superseding any prior agreements that any User may have with Luro Play 11 Pvt Ltd., If any part of these Terms and Conditions is determined to be indefinite, invalid, or otherwise unenforceable, the rest of these Terms and Conditions shall continue in full force.
- LuroPlay11 reserves the right to moderate, restrict or ban the use of the LuroPlay11, specifically to any User, or generally, in accordance with LuroPlay11’s policy/policies from time to time, at its sole and absolute discretion and without any notice.
- LuroPlay11 may, at its sole and absolute discretion, permanently close or temporarily suspend any LuroPlay11 Services (including any Contest(s)).